What to do with tickets?

Skating rink Rotterdam unfortunately remains closed. We will be back in December 2021! Read on below about what you can do with already purchased tickets and skate rentals.

Due to the high volume of inquiries, we are currently unable to answer all emails and instant messages. We are now communicating mainly through the website and social channels. Our office is closed until further notice: we cannot be reached by phone.

What does this mean for tickets already purchased?

If you have purchased a ticket for this season, there are a few options.

1. Rebook tickets for next season (2021-2022)
If you'd like to help us, please book your tickets for next year. Skating Rink Rotterdam will then return. We are confident that this will succeed. Through the button below you can leave your details, you will receive an action code in the course of the new season so you can get your tickets.

Request action code

2. Donate - Support your locals and the Daniel den Hoed Fonds
We sincerely hope that you will donate your purchase. We would be very grateful and we won't forget that easily. By the way, we will donate 20% of the proceeds to Daniel den Hoed, our social partner. They can also use every donation because cancer research remains vital. Will you help us? Super!

Donate now!

3. Request a refund
We understand if you want a refund. For the cancellation you pay per cancelled order € 2.50 for administration costs. Please note! Refund requests can be made until 28 February 2021.

Apply for a refund

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Did you book an event, clinic or school skate?

All reservations made up to and including February 26, 2021 have unfortunately been cancelled. If you have already paid, we will refund the amount paid within 10 working days to the account used for the payment. Outstanding invoices and iDeal payments for reservations made until February 26, 2021 will expire. 

Do you want to postpone school skates, an event or clinic?
All reservations made until February 26, 2021 have been cancelled. We would like to ask you to make a new reservation via reserveren.schaatsbaanrotterdam.nl.

Published on 2 feb 2021

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